How can we help?

Report an issue

If SubIQ is not working as expected, tell us what you expected to happen and what happened instead. Do not include passwords, full payment-card numbers, or other sensitive account credentials.

Include these details when available:

• Your device model and operating-system version.
• The SubIQ version shown in Settings.
• The steps that reproduce the issue.
• The affected screen or workflow.
• Any error message shown by the app.
• Screenshots or a screen recording with sensitive information removed.

Send the details to support@anmisoft.com.

Gmail access, disconnection, and data deletion

Find from Gmail is optional. SubIQ uses read-only access only after you connect Gmail and start a scan. It cannot send, modify, or delete your emails, and it does not continuously monitor your inbox.

To revoke access and delete scan data for a connected Gmail account, open Find from Gmail, choose Disconnect Gmail below that account, and confirm. This deletes its scan results, review candidates, private scan work, and connection credentials. Subscriptions you already chose to save remain in SubIQ.

Removing SubIQ from your Google Account permissions stops future Gmail access but does not itself send SubIQ a deletion request. Use Disconnect Gmail in the app or email support if you need help.

Read the Gmail section of our Privacy Policy for details.

Account and data deletion

You can request deletion of any account or personal data associated with SubIQ. Email support@anmisoft.com with your request. We may ask you to verify ownership before completing it.

See Delete your SubIQ account and data for the in-app steps and information about limited retention.

Feature requests

Have an idea for SubIQ? Email support@anmisoft.com and explain the problem you would like the feature to solve.